The Certified Commercial Recovery Agent (CCRA) National Certification Program


The Certified Commercial Recovery Agent (CCRA) National Certification Program is the first and only comprehensive training program for the commercial recovery agent.

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The self-help recovery of commercial collateral requires an extremely high level of knowledge and expertise. That knowledge and expertise is notably different than the self-help process of recovering non-commercial collateral.

In the Commercial Collateral Recovery Agent (CCRA) National Certification Program we have successfully addressed the various types of commercial assets. This program has been designed to recognize the distinct differences in approaching and successfully recovering commercial type assets.


Commercial Lenders

Course Overview

About the Author

Course Instructions


Do We Need Certified Commercial Recovery Agents?

Non-Judicial (Self-Help) Repossession

Section 1 General Knowledge
Commercial Repossession Vehicle, Tools and Supplies

Section 2
Receiving Assignments

Section 3 Recovering Commercial Trucks
10 Facts About Commercial Accounts
Pre-Recovery Preparation

Section 4 Examples of Commercial Repossessions and Procedures
Example #1; Tractor Trailer
Example #2; Dump Truck while working on Roads
Example #3; Recovering Truck From Parking lot Attached to Reefer Trailer
Example #4; Multiple Unit Repossession, 10 Trailers
Example #5; Construction Equipment
Example #6; Farm and Agriculture Equipment
Example #7; Fitness Equipment

Section 5 Personal Property; Removal and Inventory Procedures for Commercial Assets
General Knowledge; “Over the Road Truckers”
Inventory, Storage, Notification, Release, Disposal
Sale of Recovered Collateral

Section 6 Skip-Tracing
Investigative Techniques for Locating Commercial Assets

Section 7 Uniform Commercial Code (UCC)

Section 8 Applicable Federal Law
Fair Debt Collection Practices Act (FDCPA) Gramm-Leach-Bliley Act (GLBA) Servicemembers Civil Relief Act (SCRA)

Section 9 Crimes Against Persons
Breach of the Peace-Disorderly Conduct
Aggravated Assault
Culpable Negligence

Section 10 Property Crimes
Trespass After Warning
Criminal Mischief
Breaking or Injuring Fences
Statutory Requirements

Section 11 Case Law Commentary
Andrew Peters, Plaintiff vs. Coface North America, Inc. Defendant

Section 12 Forms

Section 13 Glossary

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